Removing ripoff report complaints and ‘how to remove your name on search engines’ is a popular topic in my inbox nowadays.
“So and so said this about the company, it’s untrue, and I was wondering if there was any way you could remove my name from Google?”
I’ve also had numerous clients with a listing on ShesAHomeWrecker.com who preferred I push it back into the inner pages of search results for their name. When googling your name is a real possibility before the close of an upcoming deal, a job, or a first date, the results can become much more important.
That’s why I decided to solve this problem. There are a couple of ways to go about removing or pushing back a certain web page in Google’s search results. It is important to start by sizing up the problem.
How much is it actually costing you? What search terms is the Ripoff report or negative article coming up for? How many times per month is that key phrase searched for? How much is your average customer’s lifetime value? How much money is it costing you to simply do nothing?
Get Google to Remove Page from Search Results
In order for Google to remove a page from the index (Google’s record of search results) you will most likely need a court order. If you have money to blow, you could start by suing Ripoff Report. Of course, in over 100 lawsuits they haven’t lost a case yet under their Phoenix-based attorney’s law office. So I wouldn’t start there trying to fix the damage of online reviews left by angry customers.
Getting Google to Delist the Ripoff Report from the Index
In order to get Google to delist the negative web page from their search engine results, there are a few steps that need to be taken. A defamation lawsuit needs to be filed against the author of the post if in fact the article is defamatory, or falls under a category of disparagement or falsehood. I would recommend consulting legal counsel in determining whether you have grounds for a lawsuit or not.
Getting a Court Order to Remove Ripoff Report Post from Google Search Index
The next step is to get the court to declare the ripoff report false and defamatory. Once the court issues that order, it can be submitted to Google to deindex that page from search results. Perhaps this excerpt from Google will explain why the court order is necessary:
“Google.com is a US site regulated by US law. Google provides access to publicly available webpages, but does not control the content of any of the billions of pages currently in the index. Given this fact, and pursuant to Section 230(c) of the Communications Decency Act, Google does not remove allegedly defamatory material from our search results. You will need to work directly with the webmaster of the page in question to have this information removed or changed. If you haven’t yet worked with the webmaster, you can request a change. Once the material has been modified on the site in question, Google’s search results will automatically reflect this change after we next crawl the site.”
Google should confirm with you prior to deindexing the result from the search engine. It has always been via e-mail for me. And then you just have to wait for it to disappear. It is usually done within a
couple of days in my experience lately. If you need assistance with Online Reputation Management in removing your Ripoff Report or Shesahomewrecker.com complaint, call Justin with Traffic Source
SEO. 251-377-1924 or visit www.trafficsourceSEO.com